Google Authenticator App Reviews

It works and served me well for a long time, but I recently upgraded my phone which meant I had to go through every website that I was using this with and disable and then re-enable two factor authentication to register the new Authenticator app. This is akin to having to change every password for every site managed by a password manager when changing phones. It’s an awful experience and wastes so much time. Unlike other Authenticator apps, this one is not protected by TouchID or FaceID and does not give you the ability to recover serial numbers for migration purposes. Luckily for one site I had used Authy instead, I opened up the Authy app and it asked me if I wanted to add the new device to my Authy account, I tapped yes, tapped allow on my old phone and everything transferred perfectly. Every app/site that was using Google Authenticator is now using Authy and I couldn’t be happier.

I can’t sell my bitcoin because it didn’t save the code I thought it would save on google

I normally don’t write reviews but since I use this app a lot for MFA it is not useful for multiple AWS accounts because you can’t change the name of an entry after scanning the barcode... you are stuck with the name the barcode gives you and if that account is AWS then it’s extra difficult. When you have several AWS entries where the only distinguishing thing is a 10-14 digit number that is not visible on the web login screen... once you set up multiple accounts you’re kinda stuck trying all of the TOTP numbers until one works because the names are not distinguishable and not editable upon creation. A simple edit to the account name is all I ask for. If that gets added I’ll change my rating. For now, it causes me enough extra frustration that I’m spending valuable time writing this.

Agree with other user that this app should be as secure as possible to prevent hacking.

I got a new phone, cannot sync my codes onto new phone. Thank god I checked before I reset my old phone

I don’t know why but google u know everyone uses this

This is a really amateurish app. The toolbar disappears frequently, and the only way to get it back is to kill the app, and 4 out of the 5 sites Ive added have been added twice. While thats only cosmetic, it makes it that much harder to find the site Im looking for. That issue was reported on github in September of 2016 and still hasnt been fixed. It might be less of a problem if I could reorder the entries, and if I tap the pencil (after restarting the app to get the toolbar back), it looks like theyre meant to be reordered, but dragging what I assume are reorder handles just scrolls the list.

I like this app but it would be better if it worked with Apple Watch.

I dl the app on iphone. Its starts with Scan Barcode. Which Barcode? Then i choose Manual Entry. It asks for Key? Which Key? How will it be used? On desktop, the instructions are incomplete and crytic.

I recently switched phones and didn’t realize that all of my codes were lost until I actually needed them. Now I’m contacting different support lines to try and regain access.

I redownloaded the app and I’m lost. No instructions at all.

Massive oversight and lack of thinking on the part of google. Lost access to a lot of critical information as a result.

Great app until I got kick out of it, now having a hard time signing in.

Once you learn how to backup your 2FA codes all 2FA programs really end up on the same playing field. It’s just a matter of getting around the learning curve. I’ve switched 3 different phones between android and iOS and have never lost access to any account which requires 2FA! This free program offered by google is easily 5/5!!!

Great app! Only thing missing is UI work & iPhone X support. Keep up the good work!

lost 1 or 2 (don’t know) snapchat account because of this app. just use authy

Great product Iwatch support would be great a text to your watch depending which account your using like authy

Only a one device app. Not worth the hassle and headache. No way to restore to new device if you lost your original

90% of the time I use this I get an invalid code. To get one that works I have to go in ios settings turn off automatic time and then turn it back on and hurry to the app before it becomes desynced again. Annoying. Please fix this.

Google should update this app and compete with apps like Authy, Which is like 100x better than this, with google you lose everything if you lose your phone or even restore your backup on another phone, stay away from this.